Document For Safety
For technical assistance, please call provider support at 855-272-6576 (local: 919-657-8843).
Technical staff is available Monday through Friday 8am to 5pm to assist with provider registration, user ID/password issues, patient look up, and other registry functions.
Click here to submit an after hours question that will be answered the next business day or to submit feedback on the web-based programs available through Document For Safety.
For concerns related to NC Medicaid policies that support the Document For Safety programs, contact the North Carolina Division of Medical Assistance.
North Carolina Division of Medical Assistance
Outpatient Pharmacy Program
1985 Umstead Dr
Raleigh, NC 27603-2001
Telephone: (919) 855-4300